We are also pleased to let you know that Stiles Harold Williams (SHW) has been appointed as Managing Agents for Phase 1 of the development.
Shortly before the new homes are occupied SHW will be based on site and will be responsible for the cleaning and maintenance of all the communal areas (e.g. staircases, lifts and making sure the bins are emptied regularly) to ensure that high standards are maintained across the development for the benefit of all residents. Taking this approach will ensure all the new homes, regardless of tenure, are well looked after.
SHW will provide leasehold management services – this will involve setting and collecting of service charges and making sure the lease is adhered to. This is only applicable to private residents. For all existing residents, housing management and all housing issues, such as ordering repairs, paying your rent and service charges etc will remain the responsibility of your landlord Catalyst Housing Ltd.
For the existing Estate, awaiting redevelopment, all services will continue to be provided by Catalyst Housing Ltd.